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Member Services, enrollment, billing and pharmacy
Aetna CVS Health
1-844-365-7373 (TTY: 711)
Banner|Aetna
1-844-365-7374 (TTY: 711)
Innovation Health®
1-844-365-7375 (TTY: 711)
Aetna Health of California Inc.
1-888-901-2922 (TTY: 711)
Regular hours (local time)
Monday to Friday, 8 AM to 6 PM
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Monday to Friday, 8 AM to 8 PM
Saturday, 8 AM to 6 PM
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1-888-632-3862 (TTY: 711)
Call us Monday to Friday, 8 AM to 5 PM, local time.
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Call the number on your member ID card Monday to Friday, 8 PM to 6 PM, local time.
Legal notices
Health plans are offered or underwritten or administered by Aetna Health of California Inc., Aetna Health Inc. (Florida), Aetna Health Inc. (Georgia), Aetna Life Insurance Company, Aetna Health of Utah Inc., Aetna Health Inc. (Pennsylvania), or Aetna Health Inc. (Texas) (Aetna). Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.
Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services. Information is accurate as of the production date; however, it is subject to change.
The member-compensated testimonials on this website reflect enrollees' experience with Aetna CVS Health® individual & family plans.
Health benefits and health insurance plans contain exclusions and limitations.